Cancellation Policy
We understand that unanticipated events happen occasionally in everyone’s life. In our desire to be effective and fair to all clients, the following policies are honored:

 

6 hour advance notice is required when canceling an appointment. This allows the opportunity for someone else to schedule an appointment. If you are unable to give me 6 hours advance notice you will be charged half the amount of your appointment. If you have woken up sick, or have a same day work conflict arise the morning of your appointment, please let me know no later than 2 hours before your scheduled appointment. This amount must be paid prior to your next scheduled appointment.

No-shows
Anyone who either forgets, or consciously chooses to forgo their appointment for whatever reason, will be considered a “no-show.” They will be charged for their “missed” appointment before they can be seen again. No-show fees are half the regular massage price.

Late Arrivals
If you arrive late, your session may be shortened in order to accommodate others whose appointments follow yours. If you are scheduled for a 60 minute massage, and are more than 10 minutes late, your appointment is considered missed. If you are scheduled for a 90 minute massage, and are more than 15 minutes late, your appointment is considered missed. Regardless of the length of the treatment actually given, you will be responsible for the “full” session. Out of respect and consideration to your therapist and other customers, please plan accordingly and be on time.

We look forward to serving you!